shipping & delivery

At Agoge, we strive to provide a seamless shopping experience from the moment you place your order to the moment it arrives at your doorstep. Below, we’ve outlined our Shipping & Delivery process to ensure clarity and transparency.

Order processing

Once you place an order with us, our team works diligently to process and dispatch your items as quickly as possible. Orders are typically processed within 1-2 business days, excluding weekends and public holidays.

shipping methods

We offer various shipping methods to accommodate your preferences and delivery requirements. Our available shipping methods include

Standard Shipping: Our standard shipping option delivers your order within 3-5 business days, depending on your location.
Express Shipping: For those in need of expedited delivery, we offer express shipping services to ensure your order reaches you swiftly.

shipping costs

Shipping costs are calculated based on your order total, shipping method selected, and delivery destination. During the checkout process, you will be provided with the applicable shipping charges before finalizing your purchase.

order tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your delivery through our website or the carrier’s online tracking portal.

Delivery times may vary depending on your location, chosen shipping method, and any unforeseen circumstances such as inclement weather or logistical issues. While we make every effort to ensure timely delivery, please note that delivery times are estimates and not guaranteed.

In case you don’t receive your order within 5-7 days of placing it, please contact us at nour@theagoge.me

international shipping

We proudly offer international shipping to customers around the globe. Please be aware that international orders may be subject to customs clearance procedures and import duties, which are the responsibility of the recipient. We recommend checking with your local customs office for more information on potential fees and regulations.

delivery notifications

For your convenience, we will send you delivery notifications via email, SMS, or WhatsApp to keep you informed about the status of your order, including estimated delivery dates and any relevant updates.

need more help?

If you have any questions or concerns regarding shipping and delivery, please don’t hesitate to contact our Customer Support team at nour@theagoge.me or through our online contact form. We’re here to assist you every step of the way.

Thank you for choosing Agoge. We appreciate your support and look forward to serving you with excellence.